Referrals to the Staff Psychological Wellbeing Hub are now closed

Referrals to the Staff Psychological Wellbeing Hub closed on 9 January 2026. We are no longer accepting new referrals.
For ongoing wellbeing or psychological support, please contact your organisation’s wellbeing or HR team, who can advise on local workplace support options.

For queries relating to the Hub, you can contact us until 27 February 2026:
Telephone: 0300 303 5406
Email:staffwellbeinghub@staffsstoke.icb.nhs.uk

Urgent mental health support
If you require urgent mental health support, please contact:
North Staffordshire Urgent Mental Health Helpline
0800 0 328 728 (Option 1)
Stoke-on-Trent, Newcastle-under-Lyme, Staffordshire Moorlands
South Staffordshire Urgent Mental Health Helpline
0808 196 3002 Stafford, Stone, Rugeley, Cannock, South Staffordshire, Lichfield, Burton, Uttoxeter, Tamworth
For all other areas
111 and select mental health option, you will then be given the correct contact details for your area.

These services also offer confidential support from trained volunteers. You can talk about anything that's troubling you, no matter how difficult:

• Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours
• Text "SHOUT" to 85258 to contact the Shout Crisis Text Line, or text "YM" if you're under 19